Privacy Policy

Introduction and Overview

This Privacy Policy explains how Sue Trendy Collection ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at suetrendycollection.com, including any other media form, media channel, mobile website, or mobile application related or connected to Sue Trendy Collection. We are committed to protecting your personal information and your right to privacy in accordance with the Data Protection Act of Kenya, 2019.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy and our Terms of Service.

Information We Collect

Sue Trendy Collection may collect personal information that you voluntarily provide to us when you register on our website, express interest in obtaining information about us or our products, participate in activities on our website, or otherwise contact us. The personal information we collect may include:

Your name, email address, phone number, and other contact details you provide when creating an account or making a purchase. Billing information, delivery address, and payment details when you complete a transaction on our website. Your preferences and interests to help us provide more tailored and relevant services to you. Technical information about your device and internet connection, including your IP address, browser type, operating system, and other technology on the devices you use to access our website. Information about how you use our website, including the pages you visit, the time and duration of your visits, and the products you view or search for.

We may also collect information automatically through cookies and similar tracking technologies. These technologies help us analyze website traffic, understand user preferences, and improve your browsing experience. You can control cookies through your browser settings, although disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

Sue Trendy Collection uses the information we collect for various purposes, including:

To provide, operate, and maintain our website and the services we offer. To process and complete transactions, and send you related information, including purchase confirmations, invoices, and delivery updates. To respond to your inquiries, comments, or questions, and provide customer support. To send administrative information, such as updates to our terms, conditions, and policies. To personalize your experience and deliver content and product offerings relevant to your interests. To improve our website, marketing efforts, products, and services based on user behavior and preferences. To protect our website, detect and prevent fraud, and enforce our policies. To comply with legal obligations and resolve any disputes.

We process your personal information based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Information Sharing and Disclosure

Sue Trendy Collection may share your information in the following situations:

With service providers and business partners who assist us in operating our website, conducting our business, or providing services to you, such as payment processors, delivery services, and IT service providers. These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. With regulatory authorities, law enforcement officials, and other third parties when required by law, to comply with a subpoena, court order, or similar legal process. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. With your consent or at your direction.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes without your explicit consent.

Data Retention and Security

Sue Trendy Collection retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include encryption, secure socket layer technology, internal reviews of our data collection and storage practices, and physical security measures to guard against unauthorized access to systems where we store personal data.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights Under Kenyan Data Protection Law

Under the Data Protection Act of Kenya, 2019, you have certain rights regarding your personal information, including:

The right to access and obtain a copy of your personal information. The right to rectify any inaccurate or incomplete personal information. The right to erasure (the "right to be forgotten") in certain circumstances. The right to restrict or object to the processing of your personal information. The right to data portability, allowing you to obtain and reuse your personal information across different services. The right to withdraw consent at any time, where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request. We will respond to all legitimate requests within the timeframes required by applicable law.

Children's Privacy

Sue Trendy Collection does not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register on our website or send any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

Sue Trendy Collection reserves the right to modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you through a notice on our website or by email. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, or if you wish to exercise your rights regarding your personal information, please contact us at:

We will make every effort to resolve your concerns promptly and thoroughly.